por Cotterman, William W [editor] | Senn, James A, 1944- [editor] | Georgia State University. Information Technology Management Center | Andersen Consulting (Firma comercial) | International Business Machines Corporation.
por Eliot, Lance B [editor] | Watkins, Paul R [editor].
por Lacity, Mary Cecelia [autor] | Hirschheim, Rudy A [autor].