| 000 | 00865nam a2200241zi 4500 | ||
|---|---|---|---|
| 005 | 20210817122334.0 | ||
| 008 | 970106s1992 a 000 0 eng | ||
| 020 | _a0471550094 | ||
| 035 | _aMX001000643467 | ||
| 050 |
_aHG1616 _bG73 |
||
| 100 | 0 |
_aGray, Janet L., _eautor |
|
| 245 | 1 | 0 |
_aQuality value banking : _bEffective management systems that increase earnings, lower costs, and provide competitive customer service / _cJanet l. gray, Thomas w. harvey |
| 300 | _aviii, 232 páginas | ||
| 650 |
_aAdministración de bancos _xControl de calidad |
||
| 650 | _aCalidad de los productos | ||
| 650 |
_aBancos _xServicio al cliente |
||
| 700 |
_aHarvey, Thomas W., _eautor |
||
| 264 | 1 |
_aNew York : _bJ. Wiley, _cc1992 |
|
| 336 |
_atexto _2rdacontent |
||
| 337 |
_asin medio _2rdamedia |
||
| 338 |
_avolumen _2rdacarrier |
||
| 999 |
_c24628 _d24628 |
||